To empower the hospitality industry and help it effectively plan for the future, Hosco has conducted sentiment surveys focused on recruitment since the start of the pandemic. The initiative is called Hospitality Pulse, and it assesses the impact of COVID-19 on the hospitality industry each quarter, with the next one taking place in April 2021.

This short but insightful questionnaire covers topics from the extent to which recruitment plans have been affected by the global health crisis to how long this disruption could last.

The findings are based on responses from hospitality HR specialists, business owners, and General Managers from the EMEA region. January's responses were collected between 19 January and 2 February 2021.

What Information Will You Find in January’s Hospitality Pulse?

January’s Hospitality Pulse analyzes the responses to the questions below. Furthermore, we have compared January’s data with the data collected in September, which will allow you to see how hospitality employers’ perceptions have changed over time. 

For instance, September's Hospitality Pulse showed that 17% of respondents expected to reach a pre-COVID headcount by Q1 2021. Now that the mass vaccination program is underway, how does the hiring forecast look? Get our free Hospitality Pulse to find out.

January’s Hospitality Pulse Questionnaire:

  • To what extent did COVID-19 affect plans for the holiday season?
  • When do hospitality companies plan or expect to hire again?
  • To what extent do hospitality employers think COVID-19 will affect their hiring plans for the Easter break?
  • When do they expect to reach a normal headcount (pre-outbreak regular operations and team volume)?
  • What are their key priorities over the next quarter?

How Will Hospitality Pulse Help You?

Hospitality Pulse* assesses how the hospitality industry is feeling about market recovery by understanding their staffing plans. Our goal is to provide you with an industry benchmark that helps you with your staffing strategy. 


*The Hospitality Pulse January 2021 report covers, in general terms, the impact COVID-19 has had on recruitment in the hospitality industry. We advise you to obtain professional guidance before acting or changing your action plan based on this report's content. Hosco accepts no liability for any measures taken or ceased as a result of any information provided in Hospitality Pulse.